Last updated: July 2026

Alfobet Terms & Conditions — Complete Guide to Using the Platform

Please read these Terms and Conditions carefully before using alfobet. They clearly set out our policies on accounts, payments, bonuses, betting, and more.

Reading time: approx. 15 minutes
01

General Terms & Introduction

These Terms and Conditions ("Terms") form a legally binding agreement between you and the entity operating the alfobet platform. By accessing alfobet's website or mobile app, you automatically agree to these Terms.

Alfobet is strictly for adults — users must be 18 years of age or older. Anyone under 18 is prohibited from using this platform. alfobet is committed to protecting minors.

Important: These Terms and Conditions may be updated periodically. The latest version will always be available on this page. Continued use of alfobet will be considered acceptance of the updated terms.

These Terms and Conditions should be read alongside alfobet's Privacy Policy and Responsible Gaming Policy. Together, they form the complete guide to using the platform.

02

Account Registration & Verification (KYC)

To create an account on alfobet, you must provide accurate and complete information. Registering with false details may result in account closure at any time and forfeiture of any funds held in the account.

  • Each person may register only one account. If multiple accounts are detected under the same individual, all of them will be closed.
  • Accounts cannot be shared with anyone else.
  • Verifying the phone number and email address provided at registration is mandatory.
  • Withdrawals will be limited until KYC (Know Your Customer) verification is completed.

Documents required for KYC verification: National ID (NID) or passport along with a selfie photo. alfobet stores these documents using secure encryption.

Alfobet may request additional identity verification at any time. If a user fails to respond within 30 days, the account may be temporarily suspended.

03

Payment, Deposit & Withdrawal Rules

Alfobet currently accepts deposits via bKash, Nagad, Rocket, and bank transfer. All transactions are processed in Bangladeshi Taka (BDT).

  • Minimum Deposit: ৳100 for mobile payments, ৳500 for bank transfers.
  • Minimum Withdrawal: ৳300.
  • Withdrawal processing time: Typically 5–30 minutes. For large amounts or first-time withdrawals, processing may take up to 24 hours.
  • Withdrawals must always be made using the same method used for the original deposit.
  • Without KYC verification, the daily withdrawal limit is ৳10,000.
  • Verified accounts have a daily withdrawal limit of up to ৳5,00,000.

Alfobet does not charge any hidden fees on transactions. However, third-party payment providers (such as bKash) may apply their own charges, for which alfobet bears no responsibility.

If money laundering or any other illegal financial activity is suspected, alfobet reserves the right to immediately freeze the relevant transactions and notify the appropriate authorities.

04

Bonus & Promotion Policy

Alfobet regularly offers a variety of bonuses and promotional offers. Each offer has its own terms and conditions, which are detailed alongside the offer.

  • Welcome Bonus: Available to new members only, one time. If the same person opens a new account to claim it again, the bonus will be voided.
  • Wagering requirement: To withdraw bonus funds, you must meet the wagering requirement — typically 10–30x the bonus amount.
  • Bonus validity: Most bonuses are valid for 7 days. Any unused bonus will be forfeited once the validity period expires.
  • Multiple bonuses cannot be active at the same time.
  • If bonus abuse is suspected, alfobet reserves the right to void the bonus and any associated winnings.

Please note: Separate wagering requirements apply to free spin and cashback bonuses. Please read the terms carefully before accepting any offer.

05

Betting Rules & Gaming Policy

All betting and gaming activity on alfobet is governed by the general rules below. Additional rules may apply for specific sports or games.

  • Once a bet is confirmed, it cannot be cancelled or modified.
  • Alfobet reserves the right to void any bet placed at odds that were displayed incorrectly due to a technical error.
  • Alfobet is not liable for any losses resulting from internet disconnection during in-play betting.
  • If any match or event is cancelled, the stake for the related bet will be refunded.
  • Alfobet may void winnings obtained as a result of a system or software error.

Alfobet uses an RNG (Random Number Generator) across all games, which is regularly audited by independent third-party auditors. Each game's RTP (Return to Player) rate varies and is listed in the game details.

06

Responsible Gaming Policy

Alfobet believes gaming is a form of entertainment, not a source of income. We encourage all users to play responsibly.

  • Betting Limits: Users can set daily, weekly, or monthly betting limits on their own account.
  • Self-Exclusion: You can voluntarily self-exclude your account for any period between 30 days and 5 years.
  • Cooling-off: A 24-hour break option is available at any time.
  • If you notice signs of problem gambling, please reach out to the alfobet support team.

For more information, visit our Responsible Play View Page

07

Privacy & Personal Data Protection

Alfobet treats the protection of users' personal data with the utmost importance. Full details on how data is collected, stored, and used can be found in our Privacy Policy.

  • Personal data is never sold to third parties.
  • Your information is never shared unless required by law.
  • All sensitive data is stored with SSL/TLS encryption.
  • Users may request the deletion of their personal data at any time.

To learn more Privacy Policy Read the page.

08

Account Suspension & Closure Policy

Alfobet reserves the right to suspend or close an account without notice in the following circumstances:

  • Registering with incorrect or false information.
  • Multiple accounts found registered to the same person.
  • Evidence of bonus abuse or fraudulent activity.
  • If there is suspicion of money laundering or illegal activity.
  • Attempting to harass or defraud other users.
  • If you are under 18 years of age.

Users may close their account at any time upon request. Any remaining balance (excluding bonus funds) will be returned in accordance with the applicable rules.

Account Closure Request: Email the support team. Your request will be processed within 7 business days of receipt.

09

Complaints & Dispute Resolution

For any complaints or disputes, please contact the alfobet customer support team first. We aim to respond within 48 hours.

  1. Start by submitting your complaint via live chat or email.
  2. Please provide full details including a description of the issue, the time, and the transaction ID.
  3. If you don't receive an initial response, please follow up via email.
  4. If you are not satisfied with alfobet's decision, you have the option to appeal to the relevant licensing authority.

In all disputes, alfobet's server logs and records will be treated as the final and definitive evidence.

10

Terms & Conditions Update Policy

Alfobet reserves the right to update these terms and conditions at any time. For significant changes, users will be notified in advance via registered email or SMS.

  • Minor updates will be reflected on this page only.
  • Continued use of alfobet after any changes have been made will be considered acceptance of the updated terms.
  • If you do not agree to the updated terms, you will have the option to close your account.

Last updated: July 2026 | Next scheduled review: January 2026

Benefits of following the rules

The protections you receive by following alfobet's guidelines

Secure Account

A KYC-verified account comes with the highest level of security. Stay protected against unauthorized access.

Fast Payment Guarantee

Transacting within the rules speeds up your withdrawal process. Receive your funds without any verification delays.

Your Bonus Is Protected

Using bonuses in accordance with the terms carries no risk. Bonuses cannot be forfeited once the conditions are met.

Your Path to VIP Benefits

Regular users who play within the rules are eligible to join alfobet's VIP program.

Priority Support

Verified and trusted account holders receive priority customer support, with faster issue resolution.

Higher Limits

Verified accounts enjoy significantly higher deposit and withdrawal limits, giving you access to larger bets.

Key Limits & Rules Summary

Alfobet's Key Policies at a Glance

Subject Standard Account Verified Account Rules
Minimum Deposit ৳100 ৳100 Both equal
Daily withdrawal limit ৳10,000 ৳5,00,000 KYC Required
Withdrawal Time 5–24 hours 5–30 minutes Fast Verification
Welcome Bonus Limited Complete One time only
Accounts from the same IP Permitted for family members Verification required
Bonus validity 7 days (in most cases) Varies by offer
Self-Exclusion 30 days – 5 years Anytime

FAQ

Account Verification & Management FAQs

KYC verification at alfobet requires two things: first, a government-issued ID — preferably a National ID Card (NID), though a valid passport is also accepted. Second, a clear selfie photo showing your face. In some cases, a utility bill or bank statement may also be requested as proof of address. To complete verification, log in to your account, go to the "Profile" or "Verify" section, and upload the required documents. All images must be clear and legible — blurry or shadowed photos will not be accepted. After submission, verification is typically completed within 1–2 business days, and you will be notified by email or SMS.

For a temporary break, alfobet offers a self-exclusion feature. Go to Account Settings and look for the "Responsible Gaming" or "Self-Exclusion" option — you can choose any period from 30 days up to 5 years. During this time, you will not be able to log in or receive any promotional emails. To close your account permanently, email support@alfobet.ws with "Account Closure Request" in the subject line, along with your registered phone number and email address. Your request will be processed within 7 business days. Any remaining balance (excluding bonuses) will be returned through the designated method.

Terms reviewed — now let's get started

Play safely and responsibly at alfobet. Join over 2 million people who trust us.

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