Last Updated: July 2026

Alfobet Privacy Policy — Your Information Is Completely Safe With Us

Alfobet treats your personal information with the utmost care. This policy explains in plain language what data we collect, how we use it, and what rights you have.

Reading time: approx. 12 minutes
SSL Encryption
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Never Sold to Third Parties
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Strictly Confidential
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Your Control

This Privacy Policy ("Policy") governs the handling of information between alfobet — the company operating the platform — and its users. By using the alfobet website or app, you agree to this Policy. We have written it in straightforward language so you can clearly understand what happens to your information.

01

What Information We Collect

Alfobet collects various types of information to deliver its services. These can be broadly grouped into three categories.

1.1 Information You Provide Directly
  • At registration: full name, mobile number, email address, date of birth.
  • During KYC verification: National ID or passport number, and a selfie photo.
  • At payment: mobile banking number or bank account details.
  • When you contact customer support: your messages and details of any complaints.
1.2 Information Collected Automatically
  • Device Information: device type, operating system, browser.
  • Usage Information: pages visited, time spent, and where you came from.
  • Location Data: Approximate location based on IP address.
  • Transaction Data: deposit, withdrawal, and betting history.

Commitment to Transparency: alfobet only collects information that is genuinely necessary to provide its services. Collecting data beyond what is needed goes against our policy.

02

How Your Information Is Used

Alfobet uses your information only for specific, legitimate purposes. Details are outlined below.

Data Type Purpose of Use Legal Basis
Identity Information Account Creation & Verification Contractual Obligations
Payment Information Transaction Processing Contractual Obligations
Usage Information Platform Improvement Legitimate Interest
Contact Information Customer Support & Notifications Consent
KYC Documents Identity Verification & Fraud Prevention Legal Obligations

Alfobet never sells your information to third parties for advertising purposes.

03

Data Sharing & Third Parties

Alfobet does not share your personal information as a matter of policy. However, there are a few limited and specific circumstances where sharing may be necessary.

  • Payment Providers (e.g. bKash, Nagad): Limited data necessary for processing transactions.
  • Legal Authorities: When required by a court order or government directive.
  • Fraud Prevention Services: To ensure the security of the platform.
  • Auditors & Legal Advisors: Under a confidentiality agreement.

Important: Whenever data is shared with third parties, a data processing agreement is in place. They are permitted to use the information only for the specified purpose.

Alfobet never sells or transfers your personal information to marketing companies or advertisers.

04

Cookies and Tracking Technologies

Alfobet uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device.

  • Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled.
  • Functional Cookies: To remember your preferences (language, theme).
  • Analytics Cookies: To understand which parts of the platform are being used and how.

Non-essential cookies can be disabled through your browser settings. However, some features may not function properly as a result.

Alfobet never uses third-party advertising cookies. Your browsing activity is never shared externally.

05

Data Protection Methods

Alfobet follows industry-leading standards to protect your data, with both technical and organizational safeguards in place.

  • SSL/TLS Encryption: All data transfers occur over encrypted channels.
  • Two-Factor Authentication (2FA): Prevents unauthorized access to your account.
  • Data Masking: Sensitive information (such as card numbers) is partially masked.
  • Access Control: Only authorized personnel have access to specific information.
  • Regular Security Audits: Third-party experts conduct regular system audits.
  • Data Retention Policy: Data that is no longer needed is securely deleted.

Restrictions: No organisation can guarantee 100% security on the internet. However, alfobet takes every precaution available and will promptly notify users of any security incident.

06

Your Data Rights

As an alfobet user, you have several rights over your personal data, and we take each of them seriously.

  • Right to Know: You can request to see what information we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate information.
  • Right to Erasure: You may request deletion of your data under certain conditions.
  • Right to Restrict Processing: In certain cases, you can request that the processing of your data be restricted.
  • Right to Portability: You may download your data and use it elsewhere.
  • Right to Object: You may object to certain types of data processing.

To exercise this right, email us at support@alfobet.ws. We will respond within 30 days.

07

Child Protection Policy

Alfobet's services are strictly for users aged 18 and above. We never knowingly collect personal information from anyone under the age of 18.

If a minor has fraudulently opened an account and this comes to our attention or is reported to us, the account will be closed immediately and all associated data will be deleted.

If you suspect your child is using alfobet, please notify us at support@alfobet.ws. We will take prompt action.

08

Policy Updates & Contact

Alfobet may update this Privacy Policy as needed. For any significant changes, you will be notified in advance via your registered email or SMS.

  • The date of any changes will always be displayed at the top of the page.
  • Continued use of alfobet after any changes to the policy will be considered acceptance of the updated terms.
  • Previous versions of this policy are available upon request.

Contact Us: For any privacy-related questions or requests: support@alfobet.ws

Last Revised: July 2026 | Next Scheduled Review: January 2026

Our Commitment to Data Protection

Alfobet works to protect your privacy at every level

End-to-End Encryption

Every transaction and communication is secured with SSL/TLS encryption, ensuring no one can intercept your data in transit.

Restricted Access Policy

Alfobet staff can only access the information required for their specific role. Full access to data is strictly limited.

Automatic Data Deletion

Data that is no longer needed is automatically deleted after a set period. Retaining unnecessary information goes against our policy.

Regular Security Audits

Third-party cybersecurity experts conduct regular audits of our systems. Any vulnerabilities found are addressed immediately.

Never Sold, Ever

Alfobet never sells your personal information. This is not just a business decision — it is a core principle.

Rapid Incident Notification

In the event of a security incident, affected users are notified within 72 hours. Transparency is our priority.

Your Control Over Your Information

As an alfobet user, these are your rights

Right to Know

You may request a complete list of all personal information we hold about you.

Right to Rectification

You can request corrections to inaccurate or outdated information at any time.

Right to Erasure

You may request that your data be deleted, provided there are no legal obligations requiring its retention.

Data Portability

You can download your data in a readable format and use it elsewhere.

Right to Restrict Processing

You may request that processing of your data be restricted under certain circumstances.

Right to Object

You have the right to object to data processing carried out on the basis of legitimate interests.

Frequently Asked Questions

Common Questions About Transactions & Payments

To view your full betting and transaction history on alfobet, log in to your account and click the profile icon in the top right corner. From there, go to "Financial Transactions" or "Bet History". On web Financial Transactions You can navigate directly to the page, where you'll find full details of each transaction including date, amount, type, and status. Use the filters to search for transactions by specific date or type. For bets, "Active Bets" and "Settled Bets" are organized under separate tabs. On the mobile app, the same information is available under the "History" or "Transactions" section in the bottom navigation.

In most cases, deposits made via bKash or Nagad are credited to your alfobet account within 1–5 minutes. In some cases, network delays may extend this to up to 15 minutes — so please wait 15 minutes first and refresh the page. If the balance still hasn't appeared, check whether the amount was actually deducted from your bKash account by reviewing your bKash messages. If the amount was deducted but hasn't been credited to alfobet, contact our support team immediately. When reaching out, provide your bKash transaction ID, amount, and time — having these details on hand will help us resolve the issue much faster. Most cases are resolved within 2–3 hours.
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Your Data Is Safe, Your Game Is Safe

Play with confidence under alfobet's strict privacy policy and top-tier security measures. Join today.

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